The Entrepreneurs Guide to Small Business

Learn the In’s and Out’s of Being an Entrepreneur.

From Small Business to Big Business

Learn How Some Small Businesses Became Very Big Businesses.

E-Commerce

A huge part of business today is e-commerce. Learn the In’s and Out’s of business on the internet.

Public Relations

Every Business Can Benefit From a Little Publicity. These Tips Can Help Make You and Your Business Famous!

Workplace Communication

Communication is a Key Part of Any Successful Business. Learn How to Improve Communication Within Your Workplace.

Home » Featured, Management

What is Accountability In Business?

Accountability In Business

How Do You Define Accountability In Business?

One of the most elusive concepts in management is accountability. In leadership roles, accountability is the acknowledgment and assumption of responsibility for actions within the scope of a role or position, encompassing the obligation to report, and be answerable for resulting consequences.So what does this really mean? A senior manager cannot delegate responsibility, he can only delegate authority to a subordinate and then hold that subordinate accountable for due performance. One of the biggest mistakes managers can make is to continuously frustrate their employees by not holding them accountable. Believe it or not, it can frustrate your employees as much as it does you. Accountability is the key to achieving results and helping identify the opportunities in your organization. Holding employees accountable helps them to know the satisfaction of achieving a goal and performing to a standard.

There are five basic requirements for creating accountability. You need to ensure you have:

– Understood Goals – the subordinate must understand what the they and their team are trying to achieve;
– Buy in – subordinates must believe in the goal and be a part of the success;
– Benchmarks and a Quantifiable Result – subordinates need milestones and a result that can be measured;
– Two-way Feedback – feedback from the supervisor to the subordinate and from the subordinate to the supervisor;
– Evaluation – once a goal is accomplished, celebrate the success. Conversely, do not shy away from criticism if performance falls short.

To be successful, the manager must also hold himself accountable to following through with accountability. One of the biggest failures is to start the process and not follow through with it. This causes the subordinate to lose respect for the process and to question a supervisor’s commitment, which can undermine the entire organization. Once accountability becomes a part of your management style, you will see improved results and more satisfied employees.

Michael Anderson

Meet the Author Michael Anderson

Michael Anderson has written 25 Articles on Small Business Delivered.

With 45 years of experience in leading positions in business across North America and internationally, Mike Anderson knows the business of business. More important, he has learned how to teach it. He is now consulting to small and medium sized companies, specializing in CEO and senior management training. Please Visit www.trainmetobeceo.com

Tags: , , , ,

Leave a comment!

Add your comment below, or trackback from your own site. You can also subscribe to these comments via RSS.

Be nice. Keep it clean. Stay on topic. No spam.

You can use these tags:
<a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

This is a Gravatar-enabled weblog. To get your own globally-recognized-avatar, please register at Gravatar.

Notice: It seems you have Javascript disabled in your Browser. In order to submit a comment to this post, please write this code along with your comment: