Read More Great Management Articles
|
"The Art Of Effective Listening"
Listening is rarely if ever taught in schools because educators (along with almost everyone else) assume listening is automatic - it’s like breathing. But effective listening is a skill, which like any other skill is achieved through learning and practice.
By: Roger Inbretsen
Listening is rarely if ever taught in schools because educators (along with almost everyone else) assume listening is automatic - it’s like breathing. But effective listening is a skill, which like any other skill is achieved through learning and practice.
By: Roger Inbretsen
Listening takes time or, more accurately, you have to take time to listen. Listening requires the temporary suspension of all unrelated thoughts. In order to become an effective listener, you have to learn to manage what goes on in your own mind. You must in fact learn to listen, so you can listen and learn
Ten Steps to Effective Listening
1. Listen to learn
2. Face the speaker and maintain eye contact and be attentive.
3. Truly listen to the speaker’s words and try to picture what he/she is saying.
4. Keep an open mind.
5. Don't interrupt.
6. Wait for the speaker to pause to ask clarifying questions.
7. Ask questions only to ensure understanding of something that has been said.
8. Try to walk in the speakers shoes and feel what the speaker is feeling.
9. Give the speaker regular feedback by showing your interest.
Step Ten - Listen to learn!
This is the most important step of all!
Listening helps build relationships, solve problems, ensure understanding, resolve conflicts, and improve accuracy. At work, effective listening means fewer errors and less wasted time. At home, it helps develop resourceful, self-reliant kids who can solve their own problems. Listening builds friendships and careers. It saves money and marriages.
About Ingbretsen Consulting LLC: Coach and author Roger Ingbretsen is a certified executive coach and organizational developer providing organizational and career guidance to professionals, managers, supervisors and all individuals looking for "real world" career development information. His entrepreneurial approach will help you learn how to use your strengths, plan, lead and succeed in your career. To know more and claim dozens of Rogers free articles go to www.ingbretsen.com.
Ten Steps to Effective Listening
1. Listen to learn
2. Face the speaker and maintain eye contact and be attentive.
3. Truly listen to the speaker’s words and try to picture what he/she is saying.
4. Keep an open mind.
5. Don't interrupt.
6. Wait for the speaker to pause to ask clarifying questions.
7. Ask questions only to ensure understanding of something that has been said.
8. Try to walk in the speakers shoes and feel what the speaker is feeling.
9. Give the speaker regular feedback by showing your interest.
Step Ten - Listen to learn!
This is the most important step of all!
Listening helps build relationships, solve problems, ensure understanding, resolve conflicts, and improve accuracy. At work, effective listening means fewer errors and less wasted time. At home, it helps develop resourceful, self-reliant kids who can solve their own problems. Listening builds friendships and careers. It saves money and marriages.
About Ingbretsen Consulting LLC: Coach and author Roger Ingbretsen is a certified executive coach and organizational developer providing organizational and career guidance to professionals, managers, supervisors and all individuals looking for "real world" career development information. His entrepreneurial approach will help you learn how to use your strengths, plan, lead and succeed in your career. To know more and claim dozens of Rogers free articles go to www.ingbretsen.com.
Power Totes For Team Roles And Rotation
Three Steps To Becoming A Better Listener
How To Build A Great Team
Eleven Time Management Things To Do Or Not
The 3R's In Forming Teams
Three Steps To Becoming A Better Listener
How To Build A Great Team
Eleven Time Management Things To Do Or Not
The 3R's In Forming Teams
Sponsored Links
Sponsored Links
