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Articles in Workplace Communication

Developing Leadership Skills and Management Communication Skills

Developing Leadership Skills and Management Communication Skills

Leaders and managers or supervisors require different skills. A description or list of management and leadership skills may have some overlapping qualities but they are distinct proficiencies.
Leaders require the ability to see the big picture …

How To Use Assertive Communication Skills To Stand Up For Your Rights

How To Use Assertive Communication Skills To Stand Up For Your Rights

Assertive behavior in the workplace is the dynamic balance between aggressive and passive conduct. Maintaining this balance is crucial for managing relationships and standing up for your rights. 

Understanding and using assertive behavior is a critical …

Communication – The Sixth And Most Valuable Spoke In The “Wheel Of Management”

Communication – The Sixth And Most Valuable Spoke In The “Wheel Of Management”

As we approach the end of the series of articles entitled “The Wheel of Management”, I want to start to tie all the concepts we have discussed together.
In many of the articles I have used …

5 Ways To Avoid Misunderstandings And Communicate Your Message

5 Ways To Avoid Misunderstandings And Communicate Your Message

Communicating your message while avoiding or decreasing misunderstandings is an issue in most workplaces.

Poor communication and listening skills, lack of leadership and conflicting values are just a few reasons misunderstandings have become a workplace expectation …

5 Strategies For Handling Difficult Conversations In The Workplace And Keeping Your Composure

5 Strategies For Handling Difficult Conversations In The Workplace And Keeping Your Composure

Nothing is more stressful than engaging in a difficult conversation except anticipating such a conversation.
Handling a difficult conversation without losing your self-control comes from practice, perspective and awareness. With a few tips you can conquer …

5 Reasons Why You Are A Poor Listener And What You Can Do About It

5 Reasons Why You Are A Poor Listener And What You Can Do About It

The workplace is a breeding ground for poor listeners. If you don’t believe you are a poor listener than consider the list below and might walk away with a new insight.
In fact, you might wonder …

Building Rapport With Co-Workers

Building Rapport With Co-Workers

Communication and relationships are very important in the business world. Being able to work with others is often vital to getting assigned to high-profile projects, desirable transfers, and potential promotions.
Relationship building starts with rapport among …

Encouraging Email Etiquette Rules – Do’s And Don’ts

Encouraging Email Etiquette Rules – Do’s And Don’ts

Since email communications are very popular, people need more tips to know how to best utilize the tool. I’ve taught people to use email applications and included basic etiquette only as a side bar on …

The Three V’s Of Communication Plus One

The Three V’s Of Communication Plus One

Making sure the message is received in any communication is vital. To insure the message is received, use of the three V’s of communication is often emphasized by experts. 
The 3 V’s are supported in a …

Why People Don’t Like You And What You Can Do About It

Why People Don’t Like You And What You Can Do About It

Effectively communicating in the workplace requires your ability to connect with and get along with others. People may not like you because you do not fit in. It might be argued that if you people …

How To Handle Communication Blunders And Keep Your Composure

How To Handle Communication Blunders And Keep Your Composure

Workplace misunderstandings can be stressful and damaging to your career, especially if you created the communication confusion.
Knowing how to handle communication blunders while keeping your composure can save a career, a reputation or a business …

Why Conversational Styles Can Cause Confusion And What To Do About It

Why Conversational Styles Can Cause Confusion And What To Do About It

Different conversational styles can cause misunderstandings in the workplace. Interpretation of spoken messages involves more than just understanding the words.
Intonation, volume, pitch, and the rate of speech must be interpreted correctly and within the framework …

How To Listen And Handle Difficult Conversations

How To Listen And Handle Difficult Conversations

Difficult conversations at work are rarely approached from the standpoint of listening rather than speaking. Yet, listening is the most powerful communication tool you can use to calm people down and open the gateway to …

The Five Biggest Listening Mistakes That Can Hurt Your Career

The Five Biggest Listening Mistakes That Can Hurt Your Career

Excellent listeners, regardless of their job function, brand themselves as leaders. Poor listeners can damage their careers and never no why. Don’t let these five listening mistakes hurt your chance for success:
Mistake #1. Judging instead …

How To Use Credibility To Gain Respect And Create A Positive Impression

How To Use Credibility To Gain Respect And Create A Positive Impression

Credibility is a critical component of good communication. Understanding the types of credibility can help you create a positive impression of yourself even before a face-to-face introduction.
Credibility is the sense and proof of believability you …

10 Steps For Giving Negative Feedback And Getting Positive Results

10 Steps For Giving Negative Feedback And Getting Positive Results

The challenge with giving negative feedback is getting the desired outcome to last. Giving opinions and advice is not for managers only. Team members often need to counsel each other in order to meet objectives. …